Retention

Retention that never drifts out of step

The number on your dashboard and the number on the notice you sent the client have to be the same number. When they are not, the conversation stops being about the works.

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The rate changes itself at practical completion

Under JCT the retention rate halves at practical completion and falls away at the end of the rectification period. Everyone knows that. What goes wrong is remembering to do it in the month it happens.

Enter the practical completion date and QScope applies the right rate from that valuation onwards, without you touching the setting.

  • Full rate during the works, half rate after practical completion
  • Release date calculated from the rectification period
  • Default rate suggested by contract form, 3 per cent JCT, 5 per cent Minor Works
  • Alerts on the project list when a release date is approaching
Retention
Position at PC-04
Rate now
2.5%
Held
£4,205
Release
7 Sep 27
Practical completion7 Sep 2026
Rate before PC5.0%
Rate after PC2.5%
Rectification period12 months

Held on what was deducted, not on what was approved

Retention is a deduction from a payment. Until a payment is certified there is nothing to retain from, however many variations have been approved.

QScope counts retention only against certificates actually issued, so the figure on the dashboard is the figure on the retention notice the client received.

  • Composition shown under the figure, certificates and variations separately
  • Release date shown next to the amount, not buried in settings
  • Retention notice prints for the client on your letterhead
  • Carried through to the final account as a release, not a mystery
Reports
Retention notice to client
Retention held on certificates£4,205.75
Retention held on variations£0.00
Released at practical completion(£2,102.87)
Held to end of rectification£2,102.88
Half of the retention held was released at practical completion on 7 Sep 2026. The balance is due for release on 7 Sep 2027.

Retention is only ever a deduction from a certificate

There is nothing to retain from until a payment is certified. Retention is a line on the certificate, five per cent of the £24,180 valued this period, not a figure that exists on its own.

QScope deducts it inside the valuation, so the £4,205.75 held on the dashboard is the sum of the deductions actually made, certificate by certificate.

  • Deducted on the certificate, at the rate for the date
  • Gross this period, then retention, then net due
  • No line can be certified past its contract value
  • Held to date is the running sum of the deductions
Client Valuations
Interim certificate PC-04
Gross this period£24,180.00
Less retention at 5%(£1,209.00)
Net due this certificate£14,031.00
Retention is the £1,209 deducted here. The held figure of £4,205.75 is the sum of those deductions across every certificate to date.

The certificate is what actually halves the rate

The rate does not fall on a date typed into a settings field. It falls when the certificate of practical completion is issued, and that certificate is the document the contractor received.

Enter the certified date and QScope halves the rate from that valuation, starts the rectification period and releases the first half of the retention, all from the one date.

  • The practical completion certificate governs the rate, not the settings
  • Half the retention released on the certified date
  • Rectification period runs from the same date
  • Making good blocked while defects remain outstanding
Completion
Certificate of practical completion
Certified
7 Sep 26
Rate now
2.5%
Released
£2,102
Rate before certificate5.0%
Rate after certificate2.5%
Rectification period12 months
Balance released7 Sep 2027

The release closes out the final account

Retention does not disappear at the final account, it is added back. Certified to date is deducted gross, then the retention release appears on its own line, so the security is returned in plain sight rather than folded into a total.

QScope carries the £4,205.75 through as an explicit release, matching the retention notice, so the final balance reconciles to what the client already holds.

  • Certified to date deducted gross, not net
  • Retention release shown as its own line
  • Half at practical completion, half at the end of the rectification period
  • Final balance reconciles to the retention notice
Final account
Statement, 11 Essex Road
Less certified to date, gross(£84,115.00)
Add retention release+£4,205.75
Final balance due, excl VAT£137,941.08
The retention held is added back explicitly, so the client can see the security returned rather than quietly netted off the account.
Questions

What surveyors ask before they start

What retention rate does QScope use?

Whatever your contract says. QScope suggests a default from the contract form you selected, 3 per cent for JCT Standard and Design and Build and 5 per cent for Intermediate and Minor Works, and you can override it on any project or any subcontract.

Does the subcontractor retention rate have to match the main contract?

No, and it usually does not. Each subcontract carries its own rate, and the difference between what you hold down the chain and what is held from you is part of the cash position on the dashboard.

When does the second half get released?

At the end of the rectification period, calculated from the practical completion date and the period length in your project settings. The project list warns you as that date approaches, because unclaimed retention is the most commonly forgotten money in the industry.

Is loss and expense subject to retention?

Normally not, and QScope lets you set a zero retention rate on an individual variation for exactly that reason.

Related

The rest of the commercial picture

Try it on your next valuation

Not your whole portfolio. One live job, one certificate. If it does not save you time the first time you use it, walk away and take your data with you.